99bajilive FAQ — All your questions answered here

Yes, but each account must be registered with a unique mobile number, unique email address, and unique identity. Multiple accounts can be used from the same device, but creating more than one account with the same ID is not allowed.

KYC verification is not required for general play, but it is needed to make withdrawals. It helps secure your account and keeps financial transactions safe. Completing verification in advance means no delays when you're ready to withdraw.

First, make sure you're entering the correct mobile number or email and password. If you've forgotten your password, use the "Forgot Password?" option. Multiple failed attempts may temporarily lock your account — wait 30 minutes or contact support.

To close your account, send a request to our live support. Make sure to withdraw any remaining balance first. If you need a break for personal reasons, instead of closing your account Self-Exclusion Recommended for use.

99bajilive supports deposits via mobile banking, bank transfer, and various e-wallets. To learn more about all available payment methods Deposit page here.

Deposits via mobile banking or e-wallets are usually instant or credited within 5 minutes. Bank transfers may take up to 30 minutes. If a delay occurs due to network issues, please contact support.

Withdrawal requests are typically processed within 1–24 hours. KYC-verified accounts are processed faster. Fees depend on the payment method — see the payments page for details.

No. For security reasons, all deposits and withdrawals must be made from a payment account registered in your own name. Transactions from third-party accounts will be declined and may result in your account being reviewed.

Minimum and maximum deposit amounts depend on your chosen payment method. Please see our On the deposit page Each method has its own specified limits. The minimum starting amount is generally low so anyone can get started with ease.

Once you register and make your first deposit at 99bajilive, your welcome bonus is activated automatically. A minimum deposit amount is required. For full bonus terms and conditions On the promotions page available.

A wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, a 30x wagering requirement means you'd need to place BDT 3,000 in bets on a BDT 100 bonus. Each bonus has its own terms — check the offers page for details.

Yes. If you don't want a bonus, simply turn off the bonus option at the time of deposit. Once a bonus is activated, withdrawing before completing the wagering requirement will forfeit the bonus. Read the terms and conditions carefully before deciding.

Free spins are usually tied to specific slot games. After logging in, go to the "Bonus" section to see your active free spins and use them from there. Be sure to use them before they expire.

99bajilive offers slots, Live Casino, table games (roulette, blackjack, poker), crash games, and Sports Betting. With 500+ games in total, the library is updated regularly. In the game lobby to see everything.

Yes. All games at 99bajilive are powered by Certified RNG (Random Number Generator) technology, meaning every outcome is completely random and never predetermined. Our game providers are internationally accredited.

You can bet on 30+ sports including cricket, football, badminton, tennis, and basketball. Live betting is also available — place real-time bets while the action is happening. For more details On the Sports page here.

No. 99bajilive is fully supported on mobile browsers — no separate app download needed. Just open the site in your mobile browser to access all features. You can also add a shortcut to your home screen for an app-like experience.

Yes. 99bajilive uses SSL 256-bit encryption to keep all data secure. Your personal information is never shared with third parties — only with regulatory authorities when legally required. For more details, see our In the Privacy Policy available.

Always access the site by typing 99bajilive.onl directly into your browser. 99bajilive will never ask for your password or OTP by phone or email. Do not click on suspicious links. If you receive offers from unknown numbers or social media accounts, verify them with support.

Change your password immediately and notify our support team. The support team will review your account and take the necessary steps. This is why keeping two-factor authentication (2FA) enabled is strongly recommended.

Yes. 99bajilive offers 24/7 live chat support in Bengali, every day of the week. You can also reach us by email. Our Bengali-speaking team is always ready to assist you with any issue.

Submit your complaint or concern via live chat or email. All complaints are recorded and handled with the highest priority. You can typically expect an initial response within 24 hours.

At 99bajilive On the Responsible Gaming page You'll find detailed guides here. Deposit limits, session limits, and self-exclusion tools are all free to use. If you're experiencing problems, speak directly with our support team.